Refund & Cancellation Policy Sandeep Design Studio Website: designwithsandeep.com At Sandeep Design Studio, we believe in clarity, transparency, and informed decision-making. Every product and service we offer is explained in detail before purchase, and customers are encouraged to ask questions, discuss internally, and take adequate time before making a payment. This Refund & Cancellation Policy explains how payments, refunds, rescheduling, and exceptional cases are handled. 1. Webinar Registration & Add-On Purchases (Non-Refundable) 1.1 Webinar Registration Fees All webinar registration fees paid on designwithsandeep.com are non-refundable under all circumstances. This includes: - Live webinar access - Entry passes or registration charges Once a seat is booked, the slot is reserved and operational planning begins. Therefore, cancellations or refunds are not possible. 1.2 Add-Ons During Registration (Non-Refundable) Optional add-ons purchased at the time of registration are strictly non-refundable, including but not limited to: - Webinar recordings (₹199 / ₹299 or similar) - One-to-One consultation calls (₹499 or similar) These are digital or service-based deliverables that are scheduled, allocated, or prepared immediately after purchase. 1.3 Missed Webinars & Future Access If a participant misses a live webinar for any reason: - No refund will be issued. - The participant may be allowed to attend a future webinar of the same or similar nature, subject to availability. The schedule of future webinars is not fixed and is decided solely by the coach, presenter, or Sandeep Design Studio. 2. Client Services for Brands & Interior Designers (Non-Refundable) 2.1 Nature of Services Sandeep Design Studio provides customised, high-involvement services, including but not limited to: - Automation & system setup - CRM implementation - Meta/Facebook ad strategy and execution - Funnel setup and backend workflows - Consulting and tailored growth strategies All services are pre-discussed, documented, and agreed upon before onboarding. 2.2 No Refund After Payment Once a client makes a payment for services: - The amount is non-refundable. - Execution begins from Day 1. Clients are given sufficient time before payment to review scope, discuss internally, and make an informed decision. 3. Advance Payments & Exceptional Circumstances In rare cases involving serious and unavoidable circumstances: - Refund requests may be reviewed on a case-to-case basis. - Approval is not guaranteed. - The final decision rests solely with the founder, presenter, or service provider. 4. No Guarantees or Result Claims Sandeep Design Studio does not promise guaranteed income, leads, or results. All outcomes depend on multiple external factors including client involvement and market conditions. 5. Digital Nature of Products & Services Most offerings involve digital content, consulting time, and custom services. Once access is granted or work has started, refunds are not possible. 6. Chargebacks & Payment Disputes Initiating a chargeback without prior communication violates this policy and may result in service denial or legal action. 7. Policy Acceptance By making a payment on designwithsandeep.com, you confirm that you have read, understood, and agreed to this policy. 8. Policy Updates Sandeep Design Studio reserves the right to update this policy at any time. Continued use of services implies acceptance of the latest version.